Reviews van MortgageSupport

Robert was extremely helpful from the start. He explained all the details, timelines and processes very clearly. Once we had made an offer on an apartment, he provided us with options straight away and ensured that the mortgage application was successful in a very quick time. We always felt very confident that Robert was acting on our best interest. He responded to our (numerous) questions throughtout the process very quickly and we felt we were in good hands.

Our first meeting was very constructive and clear. Samantha explained usextremely well the buying process Netherlands.The Mortgage and all the administrative procedures of theproperty purchase. She was always very available and responsive throughout the purchasing process (evaluation, credit application, insurance advice and a lot of good tips). Regarding the covid situation, we had a lot the online meetings. Samantha is an extremely professional person and knows how to advise her clients and help the whole process runs smoothly. We are very happy with his services and to have trusted in her. It is partly thanks to her if our project was able to succeed. Thank you again very much! We strongly recomend her services.

Always available; good communication; attention to detail; detailed explanantions of procedures, documents and available options.

De hypotheekadviseur luistert naar je wensen en behoeften en denkt vooral met je mee. Denkt vooral in oplossingen en niet in problemen. Er is heel goed contact geweest en is ten alle tijden bereikbaar voor brandvragen. Ik ervaar ook de samenwerking als heel prettig.

The service and personal attention received from the Mortgage support Robert Vickers was exceptional and a great comfort to me. As an expat and first-time buyer, I needed all the help and reassurance I could get. Thankfully, a friend suggested Robert and I found myself in a boutique style level of support. Robert is a ball of energy who is passionate about his work and helping clients. He was patient, informative, thorough, proactive in providing regular updates and always available for a phone call or meeting. He took time to ensure that I understood the entire mortgage process and was willing to explain things until I was comfortable. Everything went smoothly and fast. His expertise and ability to work with more than one lender secured me the lowest rate and best conditions. I am very grateful for Robert’s assistance throughout the whole mortgage process and have the utmost confidence recommending him to my Expat and Dutch friends.

Robert is very knowledgeable person. He was able to make the entire process easy and smooth for me. His positive and professional attitude made me relax and not to stress about this process. I already recommended him to my colleagues and friends.

Robert heeft eerst samen met ons onze wensen op een rij gezet: wat vinden wij belangrijk. Daarna heeft Robert ons meegenomen in de verschillende mogelijkheden waarbij hij ook zijn eigen mening heeft gegeven waarom iets wel of niet te doen. Dat alles tezamen heeft ervoor gezorgd dat wij nu een hypotheek hebben die passend is bij onze situatie en waar wij ons comfortabel bij voelen.

This is the second time that we get service/support from Samantha. She helped us a lot during the mortgage procedure. She explained all the steps in a detailed way. We also did many video calls for our questions. I highly recommend Samantha as a financial advisor especially for the expats.

Robert explained all different mortgage and insurance options to us in a very clear manner and helped us make the best decisions. He was always contactable and ready to answer many questions along the way.

Robert is een vakneuroot en dat zijn de mensen die je zoekt wanneer de situatie meer ingewikkeld is dan gemiddeld. Een adviseur die niet slechts een hypotheekproduct wil verkopen, maar één die echt past en meet tot hij het gewenste resultaat heeft bereikt.

Since our first meeting Samantha has been super helpful, guiding us with patience and clarifying any questions that arised. Thanks to her professionalism, we were able to acquire a mortgage for our first apartment and we are really happy with her service.

Robert legt alles erg goed en duidelijk uit. Samen met mijn partner hebben wij ons eerste huis gekocht. Hier komen een hoop zaken bij kijken die voor ons nieuw waren. We konden op elk moment van de dag terecht met vragen, en Robert heeft veel voor ons uitgezocht en geregeld waardoor alles soepel en zonder zorgen is verlopen. Niks was teveel gevraagd en wij hebben veel persoonlijke betrokkenheid bemerkt wat erg fijn is. Ik zal Robert bij iedereen aanbevelen.

Wij zijn zeer vertreden. Reageert snel, makkelijk bereikbaar en komt afspraken na. Al met al goed geregeld.

Robert is heel deskundig, praktisch en denkt met je mee. Hij is goed bereikbaar en komt zijn afspraken na. Robert heeft mij op een prettige en snelle wijze door de hypotheekaanvraag geloodst.

Score 5 want een 10 was helaas niet mogelijk ! Zeer goed ! Wij zijn vanaf het eerste gesprek tot aan het einde van ons advies perfect geholpen. Bij vragen of onduidelijkheden konden wij altijd terecht bij Robert. Niets was voor hem te veel. Bedankt!

Zeer deskundig, gedetailleerd en persoonlijk advies. Begeleiding zowel vooraf als tijdens het gehele proces met de (vele) documenten en uiteindelijk de gang naar de notaris is professioneel. Duidelijke uitleg.

I give a score of 5 to my mortgage advisor. The reason is that he initially presented me with an overview of all my options in terms of mortgages with different banks/financial institutions + the pros/cons of each and once I chose the mortgage that most suited me, he then supported with throughout the whole process of acquiring the mortgage. He went above and beyond to help with acquiring some paperwork which was my responsibility but due to the lack of Dutch language, Robert jumped in and assisted me.

Robert was very helpful throughout our mortgage application. He quickly understood our situation and goals, provided different financing solutions that could fit those, and proactively provided advice on a number of topics. He explained several alternatives, helped us navigate the Dutch systems (definitely a plus for internationals like us), and was always available for additional questions.

Robert denkt goed mee, hij neemt de tijd. Bedankt voor je advies!

The reaction time of Robert was always very quick. Each time we spoke I felt like I was getting a good picture of the best opportunities for my personal situation. The communication was always to the point, but not rushed. Robert took the time to explain how things worked and could always answer my questions when needed. In addition, the follow-up work was also quickly settled and once the decision was made on which product to go for, the process was fast and smooth. The fact that I felt I was always receiving the right information at the right time helped ease what could have been a stressful process. I highly appreciated Robert’s enthusiasm and personal touch to providing his services.

Our file was not a standard one and many other advisors told us that it would be very complex or even impossible to get a mortgage in our situation. Robert made everything simple. He was always available and always took time to explain everything in details, even several times when needed. He's definitely an advisor I would recommend to everybody.

Samantha supported us a lot with her expertise, agility, and experience. She is a personality with great competence and an excellent way of communication.

Robert is een adviseur met veel kennis. Hij heeft de tijd genomen en goed ingezoomd in mijn fiscale verleden. Bereikbaarheid was zeer goed en Robert heeft me meegenomen in het proces waardoor ik goed op de hoogte over de voortgang van mijn aanvraag.

Super behulpzaam en kundig! Ik ben heel blij! Reageert snel en dat is echt een pre en denkt echt mee!

MortgageSupport has been extremely helpful and professional advising us on the best mostgage possibilities. We are very happy with their service, and highly recommend it.

Really good service by Robert and Team. He explained me everything regarding my mortgage and helped me with my questions. Quite fast response by Robert.

Hele fijne samenwerking en neemt alle tijd voor je. Top Service!

Very professional, polite, and extremely helpful advisor.

Robert geeft goed en duidelijk advies, niets is teveel. Fijne samenwerking van begin koop dat eind bij de notaris. Top bedrijf zou het iedereen aanraden!

Uitstekende service en brede uitleg over het gehele proces van begin tot eind.

We used the services of Robert and Samantha as our mortgage advisors when we purchased our house in The Netherlands. From the first moment they provided excellent services and support. They formulated a tailor made plan for us and their advice saved us time and money. With their expertise, obtaining the house mortgage became a smooth and quick process. Moreover, with their positive attitude and professionalism they even managed to take out some of the pressure and anxiety from us. As an expat, I highly recommend Samantha and Robert. For me and my family choosing Mortgage Support as our mortgage advisors was a highly successful and cost effective decision.

Robert is a true professional that provides comprehensive financial support. He has advised and helped us throughout the process of our apartment acquisition, including ensuring a very smooth mortgage application. Robert is not only very skilled and knowledgeable, but overall a very pleasant and positive presence. We've felt confident to recommend him already to our friends and would not hesitate to use his services again in the future.

Sam is a very available and alert expert, ready to educate her clients, and her knowledge of the financial world and patience to explain it in lay terms to clients are commendable. All in all, she is a very seasoned professional and a warm, intelligent person. I love to do business with her. I have bought two houses with her help, sold one, and i am looking forward to my next financial adventure with her!

Robert explains everything in details and is being helpful and supportive during the whole process.

Je krijgt persoonlijk, ervaren, eerlijk en oprecht hulp / advies bij Samantha en Robert. Ik ben heel erg tevreden. Als je nog niet weet waar je moet zijn voor je hypotheek aanvraag... Hier moet je zijn :)

Naast een fijne professionele relatie was er ook heel veel ruimte voor grapjes en gezellige praatjes. Robert geeft top advies op maat en staat 24/7 voor je klaar. 9-17 mentaliteit bestaat niet bij deze man. We voelden ons altijd vrij om vragen te stellen -en daar hadden we veel van, omdat wij nieuw zijn in de huizenmarkt. Hierbij hielden wij zelf wel goed rekening met de tijden waarop we deze stelden (we gunden hem de vrije tijd). Daarnaast is de prijs die je betaald geen jackpot en je krijgt het driedubbele voor terug in goede service en nazorg. Iemand die echt met liefde z’n werk doet. Dankje Robert!

Top adviseur metcalles geholpen en ze staat altijd klaar voor vragen

Robert was a great help finding the right mortgage and maxing out my loan so I was able to finally buy my first property in an overheated housing market in Den Haag. He is very knowledgeable and gave me exactly the right advice I needed. Thanks so much for your great help!

Robert is een zeer betrokken en bevlogen adviseur, deskundig en prettig in de omgang. Neemt uitgebreid de tijd, ook wanneer hij telefonisch contact met je opneemt om zaken toe te lichten. Hij heeft me in twee uitgebreide gesprekken op kantoor in Den Haag en diverse contacten per e-mail en telefoon uitstekend geadviseerd. Ik heb voor mijn gevoel ook een zeer gunstige hypotheek afgesloten. Kortom, een hypotheekadviseur die ik van hsrte aanbeveel.

Wij hebben Robert ervaren als 'n vriendelijke, maar vooral zeer deskundige adviseur. Heldere adviezen, berekeningen en antwoorden op onze vragen. Daardoor waren er bij ons geen twijfels om zijn adviezen op te volgen. Uiteindelijk is er 'n mooie hypotheek afgesloten die perfect past in onze financiële mogelijkheden voor de komende jaren. Wij gunnen iedereen de hulp van MortgageSuppport!!

We reached Robert after a recommendation by one of his clients. We can't be happier for the decision to work with him. Apart from the fact that he has detailed knowledge of all sources for mortgages in the country, together with their specific conditions, and he is well connected in the mortgage market, he is also excellent in explaining in plain language the various options, he is patient enough to generate the many scenarios in which we were interested. Once we applied for the mortgage, he was in contact with the bank and proactively searched for the additional information which the bank requested. He is easily accessible by mail and phone and tries to find the best solution for his clients.

Wij zijn perfect geholpen. Konden altijd met onze vragen terecht.

He has done a great job. He was recommended to me from a co-worker who had a difficult situation sometimes ago on getting his mortgage. I realised that he is always willing to help regardless the difficulty of the task. He is very honest regarding the reality of the situation, what I mean is that you can make any question that he will be willing to reply with no objection and clarity.

Mrs. Samantha's help, knowledge and commitment were enormous. contact possible at any time and assistance in all matters. I am very pleased

Samantha was a great help and amazing advisor. We were very confused and in doubts as starters and she answered to all our questions and doubts and explained into every detail and was available to us at any time. She made our experience of buying a house way more pleasant and easier than it is. She is really good at her job in aspect of her profession and working with clients as well. We are truly happy to had her help.

Zeer fijn contact: tijd nemend, professioneel, helder, transparant en scherp.

Robert is voor ons above-and-beyond gegaan om ervoor te zorgen dat wij een hypotheek konden krijgen voor ons droomhuis. Door onze omstandigheden was onze aanvraag zeer complex, maar het is door de specialistische kennis & ervaring (van hypotheekaanvragen door expats) en de onuitputtelijke drive van Robert gelukt! Robert is een zeer kundige professional en daarnaast was het contact met hem heel prettig.

Deskundige advies, bekijkt je persoonlijke (en financiële) situatie van alle mogelijke invalshoeken, bespreekt duidelijk de voor- en nadelen van verschillende financiële opties. Zeker een aanrader

She was very professional and answered all our questions and diligent in understanding our situation and advised accordingly. Very informative and helpful.