Freek Hypotheek Eindhoven

Voor de tweede keer onze hypotheek afgesloten bij Joost. Heldere uitleg, altijd bereikbaar indien je vragen hebt en de service stopt niet zodra de handtekening staat. Zeker een aanrader!

During the 1-hr discussion of intake discussion, the advisor asked me to provide my financial situation by mail since she does not fully understand my mortgage situation. I quickly wrote down some example numbers and sent them to her with my real name and home address. The advisor cannot draft a simple proposal to finance the vakantiewoning that we would like to purchase, and she told me that it is so complicated and she has no idea what to do. Afterward, she called me back and told me that she wanted to charge me ~25euro per hour to think about applying mortgage for vakantiewoning.

However, it was SHOCKING to me that ABN AMRO contacted me a few days later. ABN AMRO said that the advisor called them and asked the bank to investigate my mortgage because she thinks something might be 'illegal' in my profile based on the example I sent to her by mail during the intake meeting. But, the most unacceptable for me is how unprofessional clients' private data usage at your Hypotheek shop. Anyone who wants to meet your advisor for mortgage intake discussion needs to be prepared for the situation that their private content/data will be distributed to 3rd party.

We are really satisfied and pleased to get support from Boris. He is clearly able to show his excellent experience and good knowledge about the mortgage/finance situation that helped us through many obstacles that we were frustrated about. He also gave us honest advise about our budget and what were possibilities. We would definitely ask for support from Boris again if we ever need any mortgage advice in the future.

My whole experience with Freek Hypotheek and especially with Boris de Lau was great. Made me feel very comfortable and he was fantastic with this on time feedback throughout all mortgage process. He goes above and beyond with hic customer service as well as his follow-up. My wife and I will definitely be recommending Freek Hypotheek to our friend and colleagues when purchasing house/apartment.

We give them 5 starts for their splendid work and advise.

My wife and I went to Freek Hypotheek recommended by a friend. We had scheduled three other meetings with different mortgage advisors, but after meeting with Boris, it was clear to us that we didn't need to keep searching for advisors. As foreign, we don't know many of the peculiarities of mortgages and documentation for it (almost all in Dutch), so Boris did a great job helping us during the whole process, reviewing the documents for the house, explaining all related to insurances, and every single question we had was answered very fast. So, we are very happy with his services.