Andre is a very nice and friendly person. He explained the whole Mortgage process in a very simple way and addressed all my queries. He checked all the required documents very carefully which gave us a sense of assurance that there would be no unforeseen surprises in the course of the actual application. The whole process was very smooth and the Mortgage got approved in around 5 working days after applying. I would also like to thank Patricia for her valuable assistance in translation and for patiently addressing my numerous questions via phone and email. Thank you both Andre and Patricia.