On the 28 August I contacted Alsema van Duin because I needed to update my Will. I was informed the notary was on leave. After hearing nothing I contacted them again two weeks later. I was eventually informed on the 26 September (nearly one month later) that the notary was very busy and did not have time yet to answer my question. I contacted the managing partner on the 26 September to inform that person that the customer service from their organization is shocking and as of 8 October I have not received a response. I am now forced to contact another law firm to draft a new Will. In all my 59 years I have never experienced such shocking customer service.

Wij kregen later nog een rekening die ze vergeten waren te betalen. Erg slordig

Info gevraagd over bestaand testament van deze notaris, wil aanpassing dus een nieuw testament. Wachttijden van 2 maanden. Geen probleem maar terugbellen. Nee, helaas. Een cijfer1 is zelfs teveel!