Samantha was a dream to work with. She was always forward looking and pro-active in our mortgage advice. Additionally, Samantha assisted us on multiple home offer bids, whereby we were able to bid without a finance clause. This was crucial in us securing our home with a winning bid. All in all, Samantha was knowledgeable, efficient and very friendly to work with. Thank you.

Sam werd ons aangeraden door een bekende. Na een eerste oriëntatie of de ons gewenste hypotheek haalbaar was, hebben we samen alle opties uitgebreid doorgenomen. Daarna doorgegaan met de door Sam geadviseerde hypotheek. We hadden regelmatig contact via e-mail, app of Teams. Sam is goed bereikbaar, en reageert snel en duidelijk op alle vragen. Mede door het vertrouwen en aandacht die Sam geeft was de hele overgang naar ons nieuwe huis geen gestress!

Samantha explained every detail related to the mortgage application process very well. She went through the pros and cons of different strategies and gave us a good understanding about the overall process. Samantha made sure that everything detail was communicated well in a professional and friendly manner along the application process. I would recommend her service(s) to anybody who's looking for mortgage advise.

Robert supported me through the full journey of purchasing my first home, and his contribution was essential in navigating the complexity of the Dutch mortgage system. Throughout the process, he consistently provided thoughtful, candid advice and maintained a personal approach that made even the more technical aspects feel accessible. What stood out to me most is how genuinely he embodies the name of the company — “Mortgage SUPPORT.” The support was not just in the formal sense of providing advice, but in the consistent presence, reliability, and care he brought to every step of the process. His responsiveness and clarity helped me make informed decisions throughout, and I always felt that the guidance I received was honest and aligned with my best interest. The combination of professionalism and personal engagement made a demanding experience feel structured and manageable. I look back on the process with a strong sense of appreciation for his support and look forward to working with him again in the future.

Wij kopen een nieuw huis en hebben een tussen financiering nodig. Sam heeft alles prima en rustig uitgelegd en alles op een rijtje gezet. Wij hebben een paar papieren ingeleverd en waren er twee keer voor gesprek en ondertekenen geweest. Voor de rest was er toelichting met E-Mail. Zij was er voor alle vragen en heeft alles duidelijk uitgelegd. Wij hebben door haar werk de tussen financiering rond en hadden geen stress met banken en om zelf alles uit te zoeken. Een super service. Sam is een heel vriendelijk persoon en neemt zich de tijd voor en gesprek. Wij kunnen haar echt aanbevelen. Ik heb al mijn buren haar visitekaartje gegeven.

English text below. Robert is zeer competent en brengt een schat aan ervaring mee in zijn werk. Hij is benaderbaar, oprecht klantgericht en doet consequent net dat stapje extra om de beste oplossingen te vinden. Zijn kennis van hypotheken, belastingen en financiële zaken is indrukwekkend, en hij legt alles duidelijk en praktisch uit. Ik vertrouw volledig op zijn advies en voel me zeker om met elke financiële vraag bij hem aan te kloppen. Iemand vinden die zo betrouwbaar is, is zeldzaam, en ik kan hem en zijn diensten met vertrouwen aanbevelen. English: Robert is highly competent and brings a wealth of experience to his work. He’s approachable, genuinely customer-focused, and consistently goes the extra mile to find the best solutions. His knowledge in mortgages, taxes, and financial matters is impressive, and he explains things clearly and practically. I trust his advice completely and feel confident turning to him with any financial question. Finding someone this dependable is rare, and I can confidently recommend both him and his services.

What impressed us most was her ability to show us options we had not considered, such as bridge financing. This gave us the comfort of keeping our current home without the pressure of selling before buying the new one. Samantha patiently prepared every calculation we requested, comparing interest rates, mortgage terms, and scenarios for reducing the second mortgage after selling our first home. She explained everything clearly and professionally. She also gave valuable advice on improving the sale of our current house, including a new energy label, leasehold assessment, and life insurance. Samantha is a top-tier adviser in mortgages, finance, and insurance. We recommend her with complete confidence.

All my matters where attended perfectly and suggestions were made in order to find the best solution

Robert is highly professional specialist, who provided a complete analysis of the market situation and advised on a best terms of mortgage. I use his service already 3rd time over the last 10 years. All arrangements were done promptly with no delays.

Samantha is a very experienced, responsible, helpful and friendly mortgage advisor I have ever met! She knows everything about mortgage, and she could answer all my questions. She can always attend to my questions, in a timely manner. She organizes her work very well, ask me for required document on time. She is also very friendly to me. Thanks.

Ik wist écht helemaal niets over het kopen van een woning en vond het eerlijk gezegd best spannend. Vanaf het allereerste moment heeft Robert me zó goed begeleid. Letterlijk van begin tot eind, tot de hypotheek rond was. Hij stond altijd klaar om te bellen, alles rustig uit te leggen en mee te denken: geen vraag was te veel. Ik heb zo gevoeld hoeveel moeite hij heeft gedaan en hoe hard hij voor me heeft gewerkt. Dat gaf enorm veel vertrouwen en rust in een proces dat voor mij compleet nieuw was. Ontzettend dankbaar voor zijn inzet, betrokkenheid en geduld. Ik kan hem echt aan iedereen aanraden

Al 3x een hypotheek afgesloten met advies van Robert en Samantha van Mortgage Support! Kundige adviseurs die de beste deal voor je vinden!

Samantha sprong ons op een cruciaal moment in het koopproces bij. Weliswaar hadden we ons eerder op globaal niveau laten adviseren maar Samantha gaf ons meteen meer inzicht en keuzes. Dat gaf vertrouwen. De verdere samenwerking verliep prettig en voortvarend.

I had preliminary meeting with Robbert Vickers even before I started looking for a house. He provided me with enough information to prepare necessary documentation. His advices and guidance helped me going through the mortgage application procedure smoothly and without stress. I could reach him whenever I had questions. Robbert was available for additional meetings whenever I needed his advice.

Robert is duidelijk in zijn communicatie en kan snel schakelen. Robert heeft er ook meer uit kunnen halen dan wel aanvankelijk hadden verwacht waardoor de aankoop van onze droomwoning werkelijkheid is geworden.

He was always very fast to reply and gave me great advice

De begeleiding van mijn hypotheekadviseur was werkelijk uitstekend. Ik voelde mij gedurende het hele proces volledig ontzorgd. Alles werd helder, geduldig en duidelijk uitgelegd, en ik kreeg altijd snel antwoord op mijn vragen. De adviseur dacht actief mee, kwam met realistische opties en gaf eerlijk advies dat echt in mijn belang was. Dankzij deze deskundige en betrokken aanpak verliep het traject soepel en zonder stress. Daarom geef ik met overtuiging een 5.

Mr. Robert provided advise based on my financial situations and it helped in the financial preparation for my house purchase.

Mr. Robert Vickers provided professional financial advices, responded in proper time to my questions, he had the patience to explain properly to his client all the aspects of the process that it is needed to be followed to raise my mortgage. He showed me the respect, came with very good ideas for a good completion of my request. He always showed willingness to help and his advices were the proper ones. Thank you very much for this Mr. Robert Vickers, much appreciated from my side.

Robert is highly professional and knowledgeable about the expat situation. It was a pleasure to work with him. He was always available, and his advice was pertinent. He guided us with patience and understanding throughout the entire buying process and was often more helpful than the real estate agent. He also has a strong understanding of the real estate market in The Hague. I definitely recommend his services.

Very smooth and professional experience. Samantha kept me informed throughout and handled everything with real expertise. I really appreciated her communication style — she supported me through some challenging situations and made me feel very comfortable.

He is an extremely experienced professional, knowledgeable, very helpful, always friendly and accurate in his advice. I highly recommend him.

I highly recommend Samantha for mortgage advice! She is extremely friendly, responsive, and knowledgeable, and when there were some unexpected obstacles with my application she went above and beyond to help solve the issues. I am very happy with her services and support.

Robert is very professional and very experienced mortgage advisor. He clearly and simply explained all matters related to my mortgage application, he was always available to answer my questions, he provided fast and constant support throughout the entire procedure. I have already recommended him to others.

We had a very good experience working with Samantha during our mortgage process. From the very beginning, she clearly explained everything, including the advantages and each step we needed to take. She always answered our questions with knowledgeable and helpful advice, and she supported us in completing all the paperwork and agreements on time. Samantha also went above and beyond to help us resolve some delays caused by mistakes from the bank, ensuring everything was finalised smoothly and on schedule. We truly appreciate her professionalism and dedication, and we highly recommend her services!