Vincent was so kind and patient with us. He was always there for us, he was very caring and above all human. He reached out to our bookkeepers too, he was so polite and collaborative with everything involved. We were very nervous, and he calmed us down a thousand times. He was available much more than we expected, he explained everything to us in detail, he was professional, and very efficient. He contacted the bank and kept chasing what we needed on our behalf, and did his best to get us the best mortgage deal we could have gotten. We are very grateful for everything.