I still remember the first day we contacted Elian. We had a dream, a small financial reserve, and a strong desire to make it happen. Our first email was sent on May 4th, shortly after the passing of an important colleague from her team. I imagine our message arrived among many others, yet Elian replied the very next morning with a questionnaire and the list of documents needed to start the mortgage process. From the beginning, she was patient, clear, and supportive, always explaining how to obtain each document and what every technical term meant. By May 6th, she had already sent us a draft budget proposal, taking our savings into account and explaining the Dutch housing market. She also allowed us to contact her via WhatsApp for urgent matters, while professionally recommending that key conversations be documented by email. A few days after our first viewings, she helped us prepare a proposal that fit our budget and situation perfectly. Soon after, our dream came true: with Elian’s help, we secured an incredible home with just one bid. Elian is experienced, capable, patient, helpful, and truly dedicated to her clients. Rating: 1000/10!