I’m incredibly grateful for Philippe’s support in resolving a billing issue with Eneco. Due to a misreported meter reading, we were overcharged by more than 4000 euro. Thanks to Philip’s professionalism and initiative, he helped me get the invoice corrected successfully. He guided me through the process clearly and even followed up with the former rental agency to request the delivery report needed to support the correction. His communication was prompt, clear, and very reassuring during a stressful situation. Truly appreciate his help! couldn’t have resolved this without him.