Our collaboration with Nivita Makelaars was brief: we had been looking independently at a few houses, and once we had seen a house we really liked, we contacted Nivita because of a recommendation by a friend, and in the end, we bought that very first house. We were 'on-boarded' rapidly, as the situation required; We where guided well in the decision process; checks were performed on the house about things we would otherwise have been unaware of. The communication was on point and clear; we felt we had someone to rely on when we had questions about the buying process, on several channels: phone, in-person meetings at the house, and a useful whatsapp channel - this enhanced the communication, making it agile, and allowing it to be both professional and personal. Also, everything went smoothly in terms of deadlines and appointments. After the purchase, we appreciated receiving further help when we had a few things not working in the house, so that we could communicate better with the previous owner and the real estate agent of the seller.