I have felt completely supported by the advisor during the mortgage process. I am foreign, non Dutch speaker. The advisor has provided to me the best advices according to our economical situation, offering different options and explaining them one by one. No stress or limit on time for explanations. He even gave us some recommendations in other mortgage related areas that were out of his scope and that helped us a lot. The advisor has also spend time explaining how the mortgage process works in Netherlands and supporting us during all the steps (as a foreign person I really appreciate it).
The advisor is very knowledgeable on Mortgage advice area, has good professional skills and he is always quick responding. I feel that I have been in very good hands, treated so good from professional perspective and also from personal.